Resort Automates Procurement Processes to Increase Efficiency & Serve Customers Better
Charlotte, NC— June 2, 2005 — Ever had to wait a day to receive supplies that
you needed yesterday? For Boyne USA
Resorts, waiting a day to receive
the item wasn't the problem — getting
the PO to the purchasing department
is where the real bottleneck started. Recently,
Boyne USA Resorts implemented Verian
Technologies' Purchase
Manager, part of the ProcureIT suite
of spend management applications,
to automate its entire purchasing
process and to reduce the purchasing
cycle from days to minutes.
Boyne USA Resorts
is the largest privately owned four-season
resort company in North America,
including properties such as Big Sky Resort, Montana,
Cypress Mountains, British Columbia,
and The Inn at Bay Harbor — a Renaissance Golf Resort in
Michigan. Recent additions to the portfolio
are the all-new Mountain Grand™ Lodge and Spa and the attached
Avalanche Bay™ Indoor Waterpark located at Boyne Mountain
in northern Michigan.
With multiple
hotels and retail stores across
the US and Canada, getting purchase
orders from the sites to purchasing
was more than a hassle — for
some POs it was a journey. “In order
to get us POs, some of our locations
would either have to fax them or
put them on a truck and send them
over,” said
Noah Meister, IT Coordinator at
Boyne USA Resorts. “It
was not uncommon to have a PO get
misplaced during the trip from a
requester's desk
to the purchasing department.”
“This
caused more problems than just having
a lot of paper flying around. Losing
orders caused inefficiencies for
our business units,” continues
Meister. “Sometimes it would take
a full 24-hours before anyone noticed
the order was even missing. This
caused delays in getting the supplies
back to our business units — supplies such as light bulbs,
coffee makers for guest rooms or vital parts and
equipment for our chair lifts and
golf carts. With ProcureIT, we can
get the supplies to the resorts quicker, thus improving the service
we provide our customers.”
Boyne Resort
USA chose Verian Technologies' Purchase
Manager after evaluating solutions from 15 vendors and then narrowed
the field down to
seven for intense review and proposals.
Boyne chose Verian Technologies for several reasons including
the fact that the ProcureIT application
was completely web-based and allows
them to pull information from the system for reports needed by
the management team.
“Our managers
are now able to see the big picture
of what is flowing through the purchasing
process,” continues
Meister. “At any time they can see who is purchasing what
items, from what vendors and at what cost. This has proven to be
a valuable
resource in negotiating better deals
with suppliers.”
The other reason
that Boyne chose Verian Technologies
was simple — the people. “Verian's
sales people and development engineers
were a key factor in our decision
to go with Verian. We like the way
they do business, and we like the
fact that they took the time to get
to know us and to understand our
operation," states Meister. "And
when we really started looking at
Verian, we saw a company that was
moving forward and continually working
to get better — something
many companies forget to do."
Boyne USA Resorts procures everything from food for its restaurants to office supplies for its administrative offices to 42-inch plasma TVs for its newest property using Purchase Manager.
"Helping
organizations to get a better handle
on spending has always been a key
objective of Verian Technologies,"
said Tehseen Ali, CEO and President
of Verian Technologies. "For Boyne
USA Resorts, Verian offered an easy
way to automate purchasing, gain
back time lost in the routing of
purchase orders, and save money
with better data for negotiations with suppliers.
However, when a customer comes back
and tells you that it's not
just the product but that your people
are why they are doing business
with you today, then you know you've
got something worth holding on to."
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For more information, contact:
Anna Rushing, PR Coordinator
1-704-602-3372 (office)
About Boyne USA Resorts
Boyne USA Resorts, a Michigan-based corporation, is the largest privately owned four-season resort company in North America. Boyne USA Resorts owns and operates numerous mountain and golf resorts throughout the United States and Canada including Boyne Mountain, Boyne Highlands, and The Inn at Bay Harbor – A Renaissance Golf Resort in Michigan, Big Sky Resort in Montana, Brighton in Utah, Crystal Mountain in Washington, Gatlinburg Sky Lift in Tennessee, and Cypress Mountain near Vancouver, British Columbia. For more information on Boyne USA Resorts, visit http://www.boyne.com.
About Verian Technologies
Verian
Technologies helps mid- and large-sized
organizations control spending
by providing easy-to-use solutions
that automate procurement, invoice
processing, employee reimbursements and asset management — capturing
all expense data in a single database
for analysis. ProcureIT, Verian's
product suite, is one of the most widely adopted "procure-to-pay" systems among North American organizations.
Verian was founded in 1996 and
is headquartered in Charlotte,
NC. The company's clients represent
industries such as banking, insurance,
healthcare, industrial services,
construction, retail and the public
sector. Clients include Boeing,
Yale University,
Allstate Insurance Company of Canada
and GNC Corp. For more information
on Verian Technologies, visit http://www.verian.com.
ProcureIT is a registered trademark of Verian Technologies, Inc.
